Get in touch with our team for support, inquiries, or partnership opportunities
Company’s address: Level 9 Canada Square, London, England, E14 5AA
Client Support:
+1(216) 298-1200
General Inquiries:
support@xtbnovaedge.com
Monday - Friday:
9:00 AM - 6:00 PM EST
Saturday - Sunday:
Emergency Support Only
Quick answers to common questions
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please use our emergency phone line.
Yes, we offer 24/7 emergency support for urgent account and trading issues through our dedicated emergency phone line.
Please include your full name, account number (if applicable), and a clear description of your inquiry or issue for faster assistance.
Yes, our office is open for scheduled appointments. Please contact us in advance to arrange a meeting with the appropriate team member.